Guarantee & Returns Policy
Each of the Ogobongo products are under life time satisfaction guarantee in Turkey. In every situations, customer can send back the product(s) with the invoice we sent with it, after letting us know about the situation, and we change the product or pay the money back in ten work days. In this case, only the returning delivery payment will belong to you.
If you are not satisfied our product(s) while there is some problems which has been during transportation, please open up your package near the courier officer and confirm that it is damaged (or not). If there is a problem with your order, please make the courier officer report the situation and do not receive the package. If you have chosen pay to door cash option, do this before you pay. Otherwise, the cargo firm will not be responsible for any damages and returning delivery cost. If you do so, we can deliver the new product(s) without charging any of returning delivery.
MAK Tanıtım ve Tasarım Ürünleri San. ve Tic. Ltd. Şti.